Daimler Truck

Daimler Truck CARRY
Load Carrier Management

URGENT ACTION REQUIRED BY YOU AS SUPPLIER BY BEGINNING OF DECEMBER”

In 2025, for the first time, the inventory of Daimler Truck AG-owned load carriers will take place in the application “Daimler Truck CARRY.” As a supplier and user of our Daimler Truck-owned load carriers, you are obliged to participate by DIRECTLY ENTERING the counting results in the “Daimler Truck CARRY” application at the time of the year-end inventory on December 31, 2025. Communication in “Daimler Truck CARRY” will start on December 1, 2025.

1) Please register immediately in the LC application “Daimler Truck CARRY” (see FAQ below).
2)
 Within “Daimler Truck CARRY,” update your contact details along with your role and responsibilities (“CARRY Process” and “Process”) to receive direct email notifications regarding the inventory.
3) Carefully read the new “Supplier Load Carrier Guideline LC Management Europe” (see below), which contains all
     necessary information for you as a supplier – including details for upcoming rental invoicing and inventory execution.

Thank you for your support in helping us reduce effort and costs for both you and us as partners.

Load Carrier Management – Daimler Truck AG

Daimler Truck CARRY - FAQ - nützliche Informationen

  • The “Daimler Truck CARRY” application for load carriers

    Daimler Truck CARRY has been the central system for load carrier management at Daimler Truck AG since December 2, 2024. It controls the company's own load carriers, which are made available to you as a supplier for parts delivery in return for a usage fee. The application serves as a communication platform for all matters relating to load carriers between our partners and you as a supplier. As a supplier to Daimler Truck AG, you are required to register with Daimler Truck CARRY. If you hear the name RPM, this is another name for "Daimler Truck CARRY".

  • How do I log in to the "Daimler Truck CARRY" application?

    Access to Daimler Truck CARRY

    1. Log in to the Daimler Truck Supplier Portal with your supplier number.
    2. Click on "Applications".
    3. Select the roles you need for your work in Daimler Truck Carry. 
          You can select multiple roles. The roles determine which views and functions you have in the application.
    4. Details zum Login findenSie im Anhang: „Role Request for Daimler Truck CARRY in Daimler TruckSupplier Portal“.
       
  • Essential contents and tasks for me as a supplier in "Daimler Truck CARRY"

    Essential contents and tasks for me as a supplier in "Daimler Truck CARRY"

    Entry into Daimler Truck CARRY

    After logging in, you will find general information, training content and the Workzone with the following important apps:

    App "Manage Business Partners"
    Please update your supplier contact details immediately and keep them up to date (including e-mail address).
    In the "CARRY process" field, add your role (ideally identical to the login role) and the process.
    This allows us to reach you specifically by e-mail for tasks.

    App "Packaging Plan"
    Contains the current, defined packaging plans.
    Please check them proactively regularly.
    Changes will be made by email or will be considered accepted after one week without your action.

    App "Manage Packaging Issues"
    For inquiries about system, applications, rent, inventory, contact persons, etc. (without location partners).
    For enquiries about booking differences, empties supply, etc., with details of the location partner (recipient plant).

    App "Review Posting Documents"
    To create tickets in the event of complaints about LC posting differences or missing postings (goods receipt at DTAG or goods issue at DTAG).

    App "Account Statements"
    For transparency of all account movements and your regular monitoring.
    Basis for LC supply, rent and inventory.

    App "Rent accounting, rental prices, rental reports"
    For your overview of the usage fee.

    App "Perform Inventory Count"
    For recording the load carriers during the annual cut-off date inventory.

    App "SLC Demand Planning"
    For SLT procurement and adaptation of the LUF in the event of changes in the logistics chain or relocation.

     

     

  • Who are my contact persons for load carriers at Daimler Truck AG and how do I contact them?

    Communication takes place via ticket creation in "Daimler Truck CARRY".


    For general enquiries, use the "Manage Packaging Issues" app and specify the location partner (recipient plant) so that your enquiry is forwarded directly to the responsible partners at the Daimler Truck Plants. All other inquiries go to our central support center.

    General inquiries (e.g . questions about apps, tasks, contact persons):
    Selection: "Manage Packaging Issues" → "Request" → subcategory "General Inquiry".

    Empties supply:
    Selection: "Manage Packaging Issues" → "Request" → subcategory "Empties supply" with details of the location partner (recipient plant).

    Complaints about incorrect or missing LC bookings:
    Via the app "Review Posting Documents" by specifying the delivery note.
    Further tracking is done via "Manage Packaging Issues".

    Until the "Daimler Truck CARRY" application has been fully onboarded, you can use the support of the Supplier Portal or the Mailbox dtag-lt-lieferantenbetreuung@daimlertruck.com.

  • What are the roles and tasks in "Daimler Truck CARRY"?

     

    The role defines which apps in "Daimler TruckCARRY" are available to the respective user:

    Role Function Application per role Tasks, description Chapter
    ADMIN Administrator/
    Power-User
    all functions display and evaluate all LC functions all
    ACCOUNTS Account Management Review Posting Documents Display and evaluate all LC bookings, create posting issue about discrepancy bookings 11, 12, 13
    Download Statements Display and evaluate LC accounts, download account statements
    Manage Packaging Issues submit and process inquiries to DTAG,
    Display and evaluate issues
    View Returnable Materials Display load carrier master data
    Perform inventory Count Enter and evaluate inventory count
    Manage Business Partners Manually maintain contact persons for account statements, issues and inventory counts
    Account Overview Display and evaluate the target account balance
    RENTAL Rent Display Rental Invoice Display rental prices per load carrier 9
    Rental PDF Display rental statement based on supplier/LC
    Display rental prices Display detailed rental-relevant days Pool LC
    Manage Packaging Issues submit and process inquiries to DTAG,
    Display and evaluate issues
    PLANNING Planning
    Packaging,
    SLC demands
    Packaging Plan Display Packaging Plans 6
    SLC demand plan Edit and confirm SLT demand plan 7.2
    View Returnable Materials Display load carrier master data  
    Account Overview Display and evaluate the target account balance  
    STOCKTAKING Inventory Perform inventory Count Enter and evaluate inventory count 13
    View Returnable Materials Display load carrier master data
    Manage Packaging Issues submit and process inquiries to DTAG,
    Display and evaluate issues
  • Where can I find training support?

    "Daimler Truck CARRY" is based on the standardized SAP software FIORI and offers a user-friendly interface that is easy to use.
    On the home page, you will find switch fields with up-to-date information and support for the applications.
    The in-app help (question mark symbol at the top right of every page) provides you with documents and additional information on use and content.

    New colleagues would like to familiarize themselves with load carrier management or existing users would like to test their knowledge?
    Play our game "CARRY CHAMP" – right on the homepage!

  • Where can I find more helpful information?

    The contract is based on the "Daimler Truck Special Terms" and the "Supplier Load Carrier Guideline LC Management Europe".
    Both documents can be found below the FAQ section.

    For your work with load carriers as a supplier:
    The "Supplier Load Carrier Guideline LC Management Europe" contains all relevant information on processes, applications, your roles and tasks as a supplier as well as on the system contents. In addition, it offers helpful information for your daily work and the exchange with us.