Support_Supplier-Portal@Daimlertruck.com

Please have the following data ready when you contact the helpdesk:

• Supplier number
• User ID (if available) 
• Detailed description of the problem (name of the application, browser configuration, detailed screenshots available)

Import links:

• Guides
• Application

+49 711 8485-120

Please have the following data ready when you contact the helpdesk:

• Supplier number
• User ID (if available) 
• Detailed description of the problem (name of the application, browser configuration)

Import links:

• Guides
• Application

Please have the following data ready when you contact the helpdesk:

• Supplier number
• User ID (if available) 
• Detailed description of the problem (name of the application, browser configuration)

Import links:

• Guides
• Application

You only need to register for our Portal if you have been asked to by Daimler Truck.

Daimler Truck employees will inform you what to use (information or applications) in our Portal.

But if you know your supplier code, you also can register and use the Portal. Then you should may ask your Daimler Truck counterpart if it makes sense to use one of the available applications to improve collaboration.

You can apply as a supplier for Daimler Truck on the Procurement pages.

For more information click here.

The supplier code can be found on the procurement document (RfQ, Purchase Order, Purchase Contract). You can also get in contact with your company colleagues from the sales department.

You only need your supplier code. Please be aware that is could be different for different Daimler Truck locations.

To start the registration process click here.

After approval of your registration by your Portal Manager in your company, you will get a User-ID and a start password.

A quick guide for the user creation can be found here.

Please first check with your company colleagues from the sales department, if the used supplier code is valid. Possible future suppliers can apply to be a Daimler Truck supplier on the supplier portal homepage.

Daimler Truck procurement will check the request.

For more information click here.

Your organization's Portal Manager will grant approval to users. For every supplier code, there is at least one designated "Portal Manager" defined within your organization.

When finishing your registration process, available Portal Managers from your company will be displayed.

Before that you're not able to identify your Portal Manager.
But the Daimler Truck Key Account in your company can find out who is your Portal Manager.

Every user of the Daimler Truck Supplier Portal from your company can initiate a Portal Manager for his company in the SDB Truck application.

To do this, add a contact in the "Contact data" tab in SDB Truck who should also be the Portal Manager and afterwards reach out to our support .

For more details see Portal Manager

In the course of registration
 During the initial registration for the Supplier Portal, a Portal Manager is appointed. As a rule, this is the person who performs the initial registration for the supplier.

In the Supplier Portal
 Another way to become a Portal Manager is to apply for this role in the Supplier Portal. Simply click on your profile and then click on "Apply as Portal Manager". Your Portal Manager can then approve this application.

By Appointment
 As a Portal Manager, you can also appoint a user to be another Portal Manager. To do this, click on your profile and open the "Portal Manager Tool" (GEMS / Alice). The tool will open in a new tab. On the "Users" tab, you can search for and select a user.

For more details see Portal Manager

Portal Managers can use the Portal Manager tool, also called Alice to approve all the request of the users, change roles or add users.

For more details see Portal Manager

No. Please do not assign more than one supplier code to one User-ID!

Since our applications do not support this and may lead to error messages.

Therefore, please note: ONE User-ID = ONE Supplier Code

We check whether this function (so-called MLA, Multi-Location-Authorization) can be implemented in the future.

You will have to accept the Portal Manager terms of use as soon you login with Portal-Manager rights.

You can access and print these Terms of Use again later in the Portal Manager Tool (Alice).

If you do not wish to agree to the Terms of Use, you can continue to use the Portal as a regular user without Portal Manager rights.

If you want to reset your password please click here.

If you want to modify your password please click here.

See further information about the mail verification here.

See further information about accouting and invoicing here.

See further information about the registration for the procurement system and the contract acceptance (eAccept) in proQ here.

The locations grouped in your corporation is stored in our Supplier Database. Therefore please use the application SDBT to request supplier hierarchy changes (move or add supplier codes).

Please verify the use of Daimler Truck AG pictures or references by using the "Reference Request" link on the "Procurement" page: Reference Request | Daimler Truck Supplier Portal