Daimler Truck

The tasks as a Portal Manager / OrgAdmin

A Portal Manager / OrgAdmin takes care of user accounts linked to a supplier code. They handle user requests and can approve application usage. Multiple Portal Managers / OrgAdmins can be assigned to one supplier code.

In IAM Shop a Portal Manager / OrgAdmin can perform below mentioned tasks:

  • Approves new user Id creation request
  • Approves application request of the user
  • Adding/Removing application role to the user
  • Delete user accounts that are no longer needed
  • Activation of the user (Who's account is deactivated due to long time inactivity)
  • Reset Password
  • Reset second factor (MFA)
  • Assigning Portal Manager / OrgAdmin rights to other user

     

In the SDB a Portal Manager / OrgAdmin can perform below mentioned tasks:

  • Add/remove/edit contact (without attached user account) details in SDBT
  • Edit the company/organization details
  • Create the index for the supplier code for different locations

 

FAQ

  • How can I get Portal Manager/ OrgAdmin rights?

    In the Course of Registration

    When registering for the Supplier Portal, a Portal Manager/ OrgAdmin is named in the SDB. Usually, it is the person who carries out the registration.

    By Application

    Another way to become a Portal Manager/ OrgAdmin is to apply for this role. Simply click on "My Profile" and then click "Apply as Portal Manager/ OrgAdmin". Your Portal Manager/ OrgAdmin can then approve this application.

  • How does a Portal Manager / OrgAdmin manage users?

    Portal Managers / OrgAdmins can approve all the request of the users, change roles or add users in the IAM Shop.

  • Where do I find the IAM Shop

    Just click on following link.

  • Can multiple supplier numbers be managed by ONE userID?

    With the go-live of BusinessID, you only need a single account that contains all relevant data, including supplier number(s), roles and rights.
    If access to an additional supplier number is required, this can be easily requested here.

    Simply enter your supplier number and apply for membership. The responsible Portal Manager / OrgAdmin will receive a request. 

  • Where can I find the Portal Manager / OrgAdmin terms of use, which have to be accepted by Portal Managers / OrgAdmins?

    You will have to accept the Portal Manager / OrgAdmins terms of use as soon you login with the role assigned.

    Click here for more details about the Terms of Use.

     

  • Who will approve my request for user registration (process for getting userID for Daimler Truck Supplier Portal)?

    Your organization's Portal Manager / OrgAdmin will grant approval to users. For every supplier code, there is at least one designated Portal Manager / OrgAdmin defined within your organization.

  • How can I identify my Portal Manager / OrgAdmin?

    You can't know your Portal Manager / OrgAdmin until your userID creation request is approved during the time of registration, but the Daimler Truck key account in your company may help you find them.

    If you already having the user Id then you can find your Portal Manager / OrgAdmin by clicking on the "My Profile" in Homepage and click on "My Portal Manager".

  • What can I do if there is no Portal Manager / OrgAdmin available (e.g. has left the company)?

    For each supplier number, a minimum of two Portal Managers / OrgAdmins should be designated.

    Case 1: If no Portal Manager / OrgAdmin exists, please follow one of the processes below to set up new Portal Manager / OrgAdmin:

    a. Contact your corresponding buyer to add the necessary contact details in SDB and establish the Portal Manager / Org Admin.

    b. Contact the supplier portal help desk with the provided details to set up the Portal Manager / Org Admin.

    • Supplier Number:
    • First & Last Name:
    • Email address:
    • Contact number:
    • Function(Job Title):

     

    Case 2: Users can directly apply for the Portal Manager / OrgAdmin role in the Supplier Portal by selecting "Apply as Portal Manager" under "My Profile."

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