Daimler Truck

Cyber Security Requirements

Supplier FAQ – TISAX® Label

Introduction 

This document provides a comprehensive overview on TISAX® (Trusted Information Security Assessment Exchange). TISAX® is a standardized information security assessment and label process developed specifically for the automotive industry. 

This document is used to inform Daimler Truck suppliers about the TISAX® process and to provide competent and quick answers to supplier questions about the information security standard at Daimler Truck.  

The information provided in this document about TISAX is based on publicly available information. Please refer to the following sites for further information: https://portal.enx.com/en-us/TISAX/

The document is divided into four chapters with respective questions and answers. Please note that the first two chapters apply to Direct and Indirect Procurement. Chapter three only applies to Direct Procurement and chapter four only to Indirect Procurement. 

Additional Information 

Daimler Tuck TISAX® participant ID: PYF55X 

Issued by: Procurement & Cyber Security 

1. General information about TISAX®

  • 1.1 What does TISAX® stand for?

    TISAX® (Trusted Information Security Assessment Exchange) is a standardized assessment procedure for information security that was developed specifically for the automotive industry. It is based on the VDA-ISA catalog and enables companies to evaluate and certify their information security measures. 

  • 1.2 What is TISAX®?

    It is an assessment and exchange mechanism for information security processes in place to manage, exchange and protect information in the automotive industry. 

  • 1.3 Who created TISAX®?

    TISAX® was developed by the ENX Association on behalf of the German Association of the Automotive Industry (VDA). The governance group for the TISAX® testing requirements is the ENX association, a non-profit association created in the year 2000. Access the link for more details: https://www.enx.com/en-US/  

  • 1.4 Who is part of the ENX association?

    The participants in the ENX board are some OEMs (e.g. Volkswagen, BMW, Daimler, Ford, etc.), some Tier 1 suppliers (e.g. Bosch, Continental, etc.), and some automotive associations (VDA, GALIA, SMMT, ANFAC, etc.). 

  • 1.5 What standard is TISAX® based on?

    TISAX® is based on the VDA-ISA (German Association of the Automotive Industry - Information Security Assessment), which is based on the international standard ISO/IEC 27001 for information security management systems.  

  • 1.6 What is the standard scope of TISAX®?

    The TISAX® standard scope covers all areas that process confidential information. “The assessment includes all processes, procedures and resources under responsibility of the assessed organization that are relevant to the security of the protection objects and their protection goals as defined in the listed assessment objectives at the listed locations.” (Source: TISAX Participant Handbook (enx.com)). It can be defined by the assessed company which locations are part of the assessment scope. 

  • 1.7 What are the key benefits of TISAX®?

    These are four external key benefits: 

    • The TISAX® label sets a predefined standard scope and hence a set level of information security for suppliers and customers 

    • TISAX® is specifically tailored to requirements of the automotive industry 

    • The TISAX® label is verified by the ENX Association 

    • The TISAX® label is easily shared with different participants via the ENX portal 

  • 1.8 Who conducts the plausibility check?

    Independent accredited testing service providers carry out the plausibility checks (TISAX Audit Provider · ENX Portal). 

  • 1.9 What are the assessment levels of TISAX®?

    TISAX® has 3 Assessment levels: assessment level 1 (self-assessment by supplier), assessment level 2 (self-assessment by supplier with plausibility check by audit provider – on-site is not required), assessment level 3 (comprehensive verification of a company’s compliance including on-site inspection). 

    Daimler Tuck requires its suppliers to achieve assessment level 3. 

  • 1.10 What are TISAX®-Assessment Objectives?

    TISAX® has 12 assessment objectives that are selected depending on the data the company handles. https://www.enx.com/handbook/tisax-participant-handbook.html#ID4685 

    TISAX® assessment objectives with Assessment level (AL): 

    1. Info high (AL 2) 
    2. Info very high (AL 3) 
    3. Confidential (AL 2) 
    4. Strictly confidential (AL 3) 
    5. High availability (AL 2) 
    6. Very high availability (AL 3) 
    7. Proto Parts (AL 3) 
    8. Proto vehicles (AL 3) 
    9. Test vehicles (AL 3) 
    10. Proto events (AL 3) 
    11. Data (AL 2) 
    12. Special data (AL 3) 

    Daimler Truck requires its suppliers to achieve assessment level 3. 

2. TISAX® Label Process

  • 2.1 How does a company get a TISAX® label and how can they register? How does the certification process look like?

    The TISAX® process consists of 3 steps: 1. Registration, 2. Assessment and 3. Exchange. Additional information about the registration process can be found here: FAQs · ENX Portal

  • 2.2 Where can additional information be found (e.g. scoping and the assessment itself) about TISAX® besides this FAQ?

    Additional information about TISAX® can be found here: TISAX Participant Handbook (enx.com)

  • 2.3 Does each plant need to obtain a separate TISAX® label?

    Part of the scoping process is to define the locations which belong to the assessment scope. All locations involved in relationships with Daimler Truck are expected to be TISAX® AL 3 certified. For big groups, the company can also apply for a simplified group assessment. The process steps are detailed in the TISAX® participant handbook (TISAX Participant Handbook (enx.com)). 

  • 2.4 What is the content of the TISAX® assessment?

    The exact content of the assessment is defined as part of the TISAX® process. Basis of the assessment is the VDA Information Security Assessment (ISA) questionnaire which is created and maintained by the VDA Information Security Committee. It can be downloaded from the ENX portal: Downloads - ENX Portal

  • 2.5 Who can see the result of the TISAX® assessment?

    The assessed company has full control of their results and needs to actively share it with the requesting party. For Daimler Truck, the supplier must specify the supplier number for which the TISAX® label is valid in the ENX database directly. This is necessary to provide Daimler Truck with the official result. 

  • 2.6 Can suppliers send the TISAX® label in paper form?

    TISAX® is designed to be shared via the designated ENX portal and not via other means, e.g. in paper form. This ensures confidentiality of the assessment results. Therefore, the supplier must specifically share the assessment results with Daimler Truck in the ENX portal. 

  • 2.7 How much does TISAX® certification cost?

    The costs for the TISAX® label vary depending on company size, the scope of the certification, the number of sites, the audit provider and the maturity level of the information management system at the company.  

  • 2.8 Does Daimler Truck pay for the TISAX® label of its suppliers?

    No, Daimler Truck does not pay for the TISAX® label of its suppliers. With the TISAX® label, a company first and foremost enhances their own security measures and only secondarily those of Daimler Truck, other customers, and the supply chain. 

  • 2.9 How can a company prove that they have a TISAX® label?

    To share the status information of the TISAX® label the supplier can either enter the Daimler Truck TISAX® participant ID (PYF55X) or can search for Daimler Truck in a drop-down list of participant IDs for companies that frequently receive shared assessment results.  

    In addition, the supplier defines the depth to which Daimler Truck can access the assessment result. Daimler Truck requires the sharing level: A+ Labels. 

  • 2.10 How long is the TISAX® label valid?

    TISAX® label is generally valid for three years. After that, a new assessment must be carried out to maintain the label. 

  • 2.11 What is the difference between a TISAX® assessment and a TISAX® label?

    A TISAX® assessment is the process in which your company’s information security measures are evaluated. A TISAX® label is the result of this assessment, indicating that your company meets TISAX® requirements. Business partners can view this label on the TISAX® platform. 

3. TISAX® at Daimler Truck for Direct Procurement

  • 3.1 What is the Daimler Truck Participant ID?

    The Daimler Truck participant ID is PYF55X. 

  • 3.2 Which level of certification is expected by Daimler Truck?

    TISAX® label with the assessment level 3 is required. Each of the following TISAX® assessment objectives receive an assessment level 3: “Info very high”, “Strictly confidential”, “Very high availability”, “Proto parts”, “Proto vehicles”, “Test vehicles”, “Proto events”, “Special data”. 

  • 3.3 How is a TISAX® label transmitted to Daimler Truck?

    By sharing the result in the ENX database the TISAX® label will be available for Daimler Truck. The supplier needs to enter the Daimler Truck participant ID ("PYF55X") and needs to specify their Daimler Truck Supplier Number in the field called "Daimler Truck Supplier Number". Daimler Truck will then have access to the TISAX® label. 

  • 3.4 Who requires the TISAX® label?

    Starting 2025 Daimler Truck require TISAX® label with assessment level 3 for all production material supplier.  

  • 3.5 Is there a grace period to provide the TISAX® label?

    Yes, a reasonable grace period can be agreed between Daimler Truck and the supplier, beginning with a new contract or a contract extension. 

  • 3.6 Are there general exceptions for suppliers?

    No, but a reasonable grace period can be agreed between Daimler Truck and the supplier, beginning with a new contract or a contract extension. 

  • 3.7 What if a supplier has an ISO 27001 or SOC 2 certificate or a lower TISAX® assessment level 2 label? Is the TISAX® label with assessment level 3 still necessary?

    Yes, it’s necessary. After a reasonable grace period every direct supplier needs a TISAX® label assessment level 3. Individual exceptions are possible under certain circumstances. 

  • 3.8 What if a supplier only has TISAX® assessment level 1. Is the TISAX® label with assessment level 3 still necessary?

    The TISAX® assessment level 1 does not provide the required protection and is therefore not acknowledged. After a reasonable grace period every direct supplier needs a TISAX® label assessment level 3. 

  • 3.9 Why does the supplier still need the TISAX® label, even though he already has another certification?

    Other certificates can be a good basis for obtaining the TISAX® label. There can be overlaps in scope of the certificate which are also required for the TISAX® label. Nevertheless, the TISAX® label ensures the same levels of security through the standards scope and the TISAX® label is the automotive industry standard. 

  • 3.10 What impact does a missing TISAX® label have on the business relationship with Daimler Truck?

    The TISAX® label is an important part of the relationship between a supplier and Daimler Truck, as it enhances the resilience of the whole supply chain. Therefore, it may impact future awardings.  

  • 3.11 Why are there no exceptions for small suppliers or suppliers with low procurement volume?

    Because the risk for cyberthreats is the same for all suppliers (Tier 1 suppliers and smaller Tier 1, Tier 2 or below). It’s important to understand that first and foremost, each company protects itself with a TISAX® label. The second step is to protect other companies. E.g. the failure of one company could lead to problems in the supply chain, which could then affect other companies. That's why it's important that a wide supplier base is protected. 

4. TISAX® at Daimler Truck for Indirect Procurement

  • 4.1 What is the Daimler Truck Participant ID?

    The Daimler Truck participant ID is PYF55X. 

  • 4.2 Who requires the TISAX® label?

    Starting 2025 Daimler Truck require TISAX® label with assessment level 3 for all production material supplier. 

    Daimler Truck may request the same label from all other suppliers within the respective procurement contract. A risk assessment will be applied for all indirect procurements with a contract volume of more than 500.000 € in cyber critical commodities. Depending on the result of the risk assessment a TISAX® label assessment level 3 can be required starting 2025. 

  • 4.3 Is there a grace period to provide the TISAX® label?

    Yes, a reasonable grace period can be agreed between Daimler Truck and the supplier, beginning with a new contract or a contract extension. 

  • 4.4 Are there exceptions for suppliers?

    Yes, only indirect material supplier with a contract volume of more than 500.000 € in cyber critical commodities might need a TISAX® label assessment level 3. If these criteria are fulfilled, each procurement is rated individually, if a TISAX® label is required. Individual exceptions are possible under certain circumstances. 

  • 4.5 Which level of certification is expected by Daimler Truck?

    TISAX® label with the assessment level 3 is required. Each of the following TISAX® assessment objectives receive an assessment level 3: “Info very high”, “Strictly confidential”, “Very high availability”, “Proto parts”, “Proto vehicles”, “Test vehicles”, “Proto events”, “Special data”. 

  • 4.6 How is a TISAX® Label transmitted to Daimler Truck?

    By sharing the result in the ENX database the TISAX® label will be available for Daimler Truck. The supplier needs to enter the Daimler Truck participant ID ("PYF55X") and to specify their Daimler Truck Supplier Number in the field called "Daimler Truck Supplier Number". Daimler Truck will then have access to the TISAX® Label. 

  • 4.7 What if a supplier has an ISO 27001 or SOC 2 certificate or a lower TISAX® assessment level 2 label. Is the TISAX® label with assessment level 3 still necessary?

    Yes, it’s necessary. After a reasonable grace period every indirect supplier that fulfills the criteria in 4.2 needs a TISAX® label with assessment level 3. Individual exceptions are possible under certain circumstances. Question 4.2 highlights the criteria that determines if an indirect supplier requires a TISAX® label assessment level 3. 

  • 4.8 What if a supplier only has TISAX® assessment level 1. Is the TISAX® label with assessment level 3 still necessary?

    The TISAX® assessment level 1 does not provide the required protection and is therefore not acknowledged.  

    After a reasonable grace period every indirect supplier that fulfills the criteria in 4.2 needs a TISAX® label assessment level 3.  

  • 4.9 Why does the supplier still need the TISAX® label, even though he already has another certification?

    Other certificates can be a good basis for obtaining the TISAX® label. There can be overlaps in scope of the certificate which are also required for the TISAX® label. Nevertheless, the TISAX® label ensures the same levels of security through the standards scope and the TISAX® label is the automotive industry standard. 

  • 4.10 Can suppliers with low procurement volume with Daimler Truck get an exception approval to not present a TISAX® label?

    Yes, if a supplier of indirect material has no procurement higher than 500.000 € with Daimler Truck, the supplier is not required to present a TISAX® Label. There are no exceptions possible for suppliers with procurements above 500.000 €. Please note that there is no exception approval based on company size alone. 

  • 4.11 Why are there no exceptions for small suppliers?

    Because the risk for cyberthreats is the same for all suppliers (Tier 1 suppliers and smaller Tier 1, Tier 2 or below). It’s important to understand that first and foremost, each company protects itself with a TISAX® label. The second step is to protect other companies. E.g. the failure of one company could lead to problems in the supply chain, which could then affect other companies. That's why it's important that a wide supplier base is protected. 

  • 4.12 What impact does a missing TISAX® label have on the business relationship with Daimler Truck?

    The TISAX® label is an important part of the relationship between a supplier and Daimler Truck, as it enhances the resilience of the whole supply chain. Therefore, it may impact future awardings.