Version 49

    Here you find our service times as well as contact persons by topic.


    Contact Daimler Truck AG - GERMANY

    For telephone inquiries please contact out hotline:

                            +49 711 848 534 13


    Service times:

    Monday – Thursday:          8 am – 12 pm



    Please send your inquiries by e-mail specifying the vendor number in the subject (format LN 1xx/xxxxx) to the following e-mail addresses:


    Important note

    Currently, starting on 30.01.2023 our e-mail distribution system will only receive e-mails that have been sent to the shown e-mail addresses. The domain @daimler.com will not be supported any longer. Please copy only the addresses given here into the recipient field of your e-mail program and leave them unchanged.



    Invoice verification for deliveries, open payments.


    Freight invoices

    Own Retail (NDL*) invoices

    NPM**-invoices

    PM***-invoices



    frachten@daimlertruck.com

    npm-mbn@daimlertruck.com

    npm@daimlertruck.com

    serie@daimlertruck.com


    Reminder, payment advices, initiation of payments

     

    Daimler Truck AG

    Own Retail (NDL*)




    kontokorrent@daimlertruck.com

    Creation / change of vendor master data


    Please use the SDB tool

    only in exeption cases


    SDB 4

    LN-Stammdaten@mercedes-benz.com

    Invoice verification of services and assets (deposit-/final invoices)


    Own Retail (NDL*) services

    Plants services



    mbn@daimlertruck.com

    leistung@daimlertruck.com

    Hospitality costs

    NDL*

    Plants



    bewirtung-niederlassung@daimlertruck.com

    bewirtung-werke@daimlertruck.com

    Accounting plan

    rechnungsplan-dtag@mercedes-benz.com

    Invoice verification for tools

    tools@daimlertruck.com

    Returns


    NPM**

    PM***



    npm-retoure@daimlertruck.com

    serie-retoure@daimlertruck.com

    Majorel-returns and invoice clearing

    invoicemanagement@daimlertruck.com

    Insight and overview of your  LN account(s). Current  status check of your invoices. 

    Credit, debit advice, avise - direct access.

    Financial Vendor Portal (FVP) -> manual


    * NDL = Branches

    ** NPM = Non productive material

    *** PM = Productive material

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       

    Contact Daimler Truck AG - european entities

    Valid for all countries Europe


    All Discrepancy in invoices like PO variance etc.


    Vendor creation and modification request / Queries


    All Adhoc payment request, schedule payment request and payment approvals


    Handle all Own Retail activities for AP



    dt_eu_ap_ip.pool-id@daimlertruck.com


    dt_eu_ap_vmd.pool-id@daimlertruck.com


    dt_eu_ap_pay.pool-id@daimlertruck.com


    dt_eu_ap_retail.pool-id@daimlertruck.com

    Handle all general accounts payable queries like Invoice status, payment status etc.




    Valid for UK



    Valid for Spain



    Valid for Netherlands



    Valid for Czech Republic



    Valid for France



    Valid for Austria



    Valid for Belgium



    Valid for Italy



    Valid for Poland



    Valid for Switzerland



    Valid for Portugal





    UK:

    dt_eu_uk_ap_help.pool-id@daimlertruck.com


    Spain:

    dt_eu_es_ap_help.pool-id@daimlertruck.com

    Netherlands

    dt_eu_nl_ap_help.pool-id@daimlertruck.com


    Czech Republic:

    dt_eu_cz_ap_help.pool-id@daimlertruck.com


    France:

    dt_eu_fr_ap_help.pool-id@daimlertruck.com


    Austria:

    dt_eu_at_ap_help.pool-id@daimler.com


    Belgium:

    dt_eu_be_ap_help.pool-id@daimlertruck.com


    Italy:

    dt_eu_it_ap_help.pool-id@daimlertruck.com


    Poland:

    dt_eu_pl_ap_help.pool-id@daimlertruck.com


    Switzerland:

    dt_eu_ch_ap_help.pool-id@daimlertruck.com


    Portugal:

    dt_eu_pt_ap_help.pool-id@daimlertruck.com


    Manual FVP Financial Vendor Portal


    Please click here for further information on the registration process and access to the Financial Vendor Portal.

    Contact Daimler Buses Germany

    Contact Daimler Buses - european entitiesValid for all countries in EuropeHandle all Own Retail activities for APValid for all countries in EuropeHandle all Own Retail activities for AP